MMCoaching Advisors LLC, DBA BIOM™ Biohacking Multidimensional, DBA Monica Marcela Coach ("we," "us," "our") respects your privacy and is committed to protecting it through compliance with this Privacy Policy. This Privacy Policy describes how we collect, use, share, and protect your Personal Information when you visit our website at www.mmcoachingadvisors.com, use our services, communicate with us, or we otherwise process your Personal Information (collectively, the "Platform").

Please read this Privacy Policy carefully. By accessing or using the Platform, you agree and consent to the practices described herein. If you do not agree with our policies and practices, do not use the Platform.

1. Owner and Data Controller

2. Information We Collect

Among the types of Personal Data that this Application collects, by itself or through third parties, there are: Trackers, Usage Data, Website, and country. We collect information about you in three ways:

Directly From You

When you subscribe to a newsletter, create an account, enroll in a program or course, schedule a consultation, make a purchase, fill out a contact form, or request information from us, we will ask for information such as your name, email address, phone number, billing information, and communication preferences. If you attend an event, participate in a webinar, or otherwise contact us, you may also provide similar information.

From Third Parties

We may obtain information through marketing partners (such as advertising and social media platforms), vendors, and other third parties. This information can include your name, contact information, and content that is publicly available. We may also receive information from platform providers (such as GoHighLevel, Meta, or Google) in connection with services we use to operate the Platform.

Automatically When You Use Our Platform

We collect information about how you interact with the Platform, including information about your device (such as IP address, browser type, and operating system), the pages you visit, the actions you take on our Platform, and through the use of cookies, pixel tags, and similar technologies. Please view our Cookie Policy section for more information.

Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Application. Unless specified otherwise, all Data requested by this Application is mandatory and failure to provide this Data may make it impossible for this Application to provide its services.

Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.

Users are responsible for any third-party Personal Data obtained, published or shared through this Application.

3. How We Use Your Information

We use Personal Information that we collect about you or that you provide to us for the following purposes:

To Provide and Improve Our Services

We use your information to deliver our coaching programs, courses, digital content, and services; to personalize your experience on the Platform; to process transactions; and to develop and improve new products, services, and technologies.

For Customer Support

We use your Personal Information to provide you with customer support, respond to inquiries, and assist with technical issues related to the Platform.

For Communication

We use contact information to send messages; to communicate with you about your account, programs, and purchases; to provide service alerts and updates; and to send marketing or informational materials like newsletters, in accordance with your communication preferences.

For Business Operations

We use information to operate our business, including accounting, auditing, billing, reconciliation, and collection activities, and to comply with contractual obligations.

For Advertising and Marketing

We may use Personal Information about you to provide personalized content, extend promotional offers, engage in targeted advertising, and study the effectiveness of advertising and marketing campaigns.

To Protect and Secure the Platform

We may use information to keep our Platform safe, including fraud monitoring and prevention, and cybersecurity efforts.

For Analytics and Statistical Purposes

We compile Platform statistics to understand, anticipate, and respond to user needs, and to create a better overall experience for Platform users.

For Legal, Regulatory, and Compliance Purposes

We may use Personal Information to comply with legal, regulatory, or related obligations, including to protect our legal rights.

4. When We Share Your Information

We may disclose Personal Information with the following categories of third parties:

With Service Providers

We share information with authorized vendors and suppliers who provide services on our behalf, such as platform hosting (GoHighLevel), website hosting, payment processing, email delivery, data analysis, IT services, and customer service. Our contracts with service providers include provisions to protect your Personal Information and limit its use to the purposes for which it was disclosed.

With Analytics Providers

We share information with analytics services (such as Google Analytics) that help us monitor and analyze web traffic and user behavior on the Platform.

With Social Media Platforms

We share information with social media platforms (such as Meta/Facebook) through embedded widgets, social buttons, and account integrations that allow interaction with social networks directly from our Platform. These services may collect traffic data for the pages where they are installed, even when you do not actively use them.

With Advertising and Marketing Partners

We share your information with third-party partners to prepare and deliver advertising and marketing content, to provide content services, and to study the effectiveness of our campaigns.

For Legal, Regulatory, or Related Purposes

We may disclose your information to the extent required by law or if we have a good-faith belief that such disclosure is necessary to comply with official investigations or legal proceedings, including in response to subpoenas, search warrants, or court orders.

Sales, Mergers, and Acquisitions

We may disclose Personal Information as part of a contemplated or actual corporate transaction such as a reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings).

At Your Direction or With Your Consent

We may disclose your Personal Information to any other person or entity where you consent to the disclosure or otherwise direct us to disclose the information.

5. Data Security

We design our Platform and select our service providers to provide reasonable and appropriate administrative, technical, and organizational security measures to protect your Personal Information against risks such as temporary or permanent loss, destruction, and unauthorized or unlawful access, alteration, use, or disclosure.

We require our suppliers and vendors to apply similar protections when they access or use Personal Information that we share with them. However, no technology, data transmission, or system can be guaranteed to be 100% secure.

If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that your password or account credentials have been compromised), please immediately notify us by contacting us at [email protected].

6. Data Retention

We will only retain your Personal Information for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. We may retain your Personal Information for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for Personal Information, we consider the amount, nature, and sensitivity of the Personal Information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your Personal Information and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting, or other requirements.

In some circumstances you can ask us to delete your data (see the relevant rights sections below for further information). In some circumstances we may anonymize your Personal Information (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

Therefore:

• Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
• Personal Data collected for the purposes of the Owner's legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.

Once the retention period expires, Personal Data shall be deleted. Therefore, the right of access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

7. Children's Privacy

We do not knowingly collect, use, disclose, sell, or share Personal Information from children under 16. Our Platform, programs, and services are not directed to children under 16.

If we learn that we have collected the Personal Information of a child under 16, we will take steps to delete the information as soon as possible. If you are under 16, do not provide any information about yourself to us, including your name, address, telephone number, or email address.

If you become aware that Personal Information of a child under 16 years of age has been provided to us, please contact us at [email protected].

8. Links to Other Websites and Services

We are not responsible for the practices employed by websites or services linked to or from the Platform, including the information or content contained therein. This Privacy Policy does not address, and we are not responsible for, the policies and practices of third parties or other organizations that are not operating on our behalf.

This includes: (a) any third party operating any site or service to which the Platform links — the inclusion of a link on the Platform does not imply endorsement of the linked site or service by us; or (b) any app developer, app provider, social media platform provider, operating system provider, wireless service provider, or device manufacturer — including any Personal Information you disclose to other organizations through or in connection with the Platform.

9. Do Not Track

Some browsers incorporate a "Do Not Track" ("DNT") feature that, when turned on, signals to websites and online services that you do not want to be tracked. At this time, the Platform does not respond to DNT signals. You can, however, manage your cookie preferences as described in the Cookie Policy section below.

10. Text Messaging and SMS

If you opt in to receive text messages or SMS communications from us, please be aware of the following:

• We do not share your phone number, text messaging originator opt-in data, or consent with any third parties, excluding aggregators and providers of the text messaging services necessary to deliver your messages.
• Message frequency may vary depending on the nature of your interaction with us.
• Message and data rates may apply depending on your carrier and plan.
• You may opt out of text messages at any time by replying STOP to any message or by contacting us at [email protected].

11. Cookie Policy

This Application uses Trackers. Cookies and similar technologies are used to make our website operate, work more efficiently, and provide analytic information. Any use of Cookies — or of other tracking tools — by this Application or by the owners of third-party services used by this Application serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of the Platform.

12. Detailed Information on the Processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

Access to Third-Party Accounts

This type of service allows this Application to access Data from your account on a third-party service and perform actions with it. These services are not activated automatically, but require explicit authorization by the User.

Analytics

The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

Contacting the User

Interaction with External Social Networks and Platforms

This type of service allows interaction with social networks or other external platforms directly from the pages of this Application. The interaction and information obtained through this Application are always subject to the User's privacy settings for each social network.

This type of service might still collect traffic data for the pages where the service is installed, even when Users do not use it. It is recommended to log out from the respective services in order to make sure that the processed data on this Application isn't being connected back to the User's profile.

Platform and Hosting Services

13. Notice at Collection — US Users

The following Notice at Collection provides you with timely notice about the categories of Personal Information collected or disclosed in the past 12 months so that you can exercise meaningful control over our use of that Information.

Category of PI	Purposes	Retention	Sold/Shared	Targeted Ads	Third Parties / Service Providers
Trackers, Usage Data, Website Internet or other electronic network activity information	Analytics · Interaction with external social networks · Access to third-party accounts	For the time necessary to fulfill the purpose	Yes	No	Google LLC · Meta Platforms, Inc. · HighLevel Inc.
Country Identifiers	Contacting the User	For the time necessary to fulfill the purpose	Yes	No	this Application
Name, email, phone number Identifiers; California Consumer Records	Service delivery · Communication · Customer support · Business operations	For the time necessary to fulfill the purpose	No	No	HighLevel Inc. (processor)

We won't process your Information for unexpected purposes, or for purposes that are not reasonably necessary to and compatible with the purposes originally disclosed, without your consent.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text messaging services.

What Are the Sources of the Personal Information We Collect?

We collect the above-mentioned categories of Personal Information, either directly or indirectly, from you when you use this Application. For example, you directly provide your Personal Information when you submit requests via any forms on this Application. You also provide Personal Information indirectly when you navigate this Application, as Personal Information about you is automatically observed and collected. Finally, we may collect your Personal Information from third parties that work with us in connection with the Service or with the functioning of this Application and features thereof.

14. Legal Basis of Processing

The Owner may process Personal Data relating to Users if one of the following applies:

• Users have given their consent for one or more specific purposes.
• Provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof.
• Processing is necessary for compliance with a legal obligation to which the Owner is subject.
• Processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner.
• Processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

If we ask you to provide Personal Information to comply with a legal requirement or to perform a contract with you, we will make this clear at the time of collection. We will also tell you whether the requirement for that information is mandatory and explain any consequences to you if you do not provide the information.

15. Further Information About Retention

Unless specified otherwise in this document, Personal Data shall be processed and stored for as long as required by the purpose they have been collected for and may be retained for longer due to applicable legal obligation or based on the Users' consent. Therefore:

• Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
• Personal Data collected for the purposes of the Owner's legitimate interests shall be retained as long as needed to fulfill such purposes.

The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to fulfil a legal obligation or upon order of an authority.

Once the retention period expires, Personal Data shall be deleted. Therefore, the right of access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

16. Rights of Users Based on the GDPR

Users may exercise certain rights regarding their Data processed by the Owner. In particular, Users have the right to do the following, to the extent permitted by law:

• Withdraw their consent at any time where they have previously given consent to the processing of their Personal Data.
• Object to processing of their Data if the processing is carried out on a legal basis other than consent.
• Access their Data — obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
• Verify and seek rectification — verify the accuracy of their Data and ask for it to be updated or corrected.
• Restrict the processing of their Data.
• Have their Personal Data deleted or otherwise removed.
• Receive their Data and have it transferred to another controller in a structured, commonly used and machine-readable format.
• Lodge a complaint before their competent data protection authority.

Users are also entitled to learn about the legal basis for Data transfers abroad and about the security measures taken by the Owner to safeguard their Data.

Details About the Right to Object to Processing

Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.

Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time, free of charge and without providing any justification.

How to Exercise These Rights

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. Such requests are free of charge and will be answered by the Owner as early as possible and always within one month, providing Users with the information required by law.

20. International Data Transfers

We are based in the United States. As such, your Personal Information may be transferred to and processed in the United States and in other countries where our service providers operate (including countries where Google LLC, Meta Platforms, Inc., and HighLevel Inc. process data).

We transfer information internationally in order to operate efficiently and to provide our services. Whenever we transfer Personal Information beyond the country of origin, we will do so in accordance with applicable laws.

For Personal Information originating in the European Economic Area (EEA), the United Kingdom (UK), or Switzerland that is transferred outside of those regions, we rely on appropriate safeguards recognized by the applicable data protection authorities, which may include standard contractual clauses, the EU-U.S. Data Privacy Framework, and/or the consent of the data subject.

Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.

21. Additional Information

Legal Action

The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Application or the related Services. The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

Additional Information About User's Personal Data

In addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

System Logs and Maintenance

For operation and maintenance purposes, this Application and any third-party services may collect files that record interaction with this Application (System logs) or use other Personal Data (such as the IP Address) for this purpose.

Information Not Contained in This Policy

More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

Changes to This Privacy Policy

The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within this Application and/or — as far as technically and legally feasible — sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

Should the changes affect processing activities performed on the basis of the User's consent, the Owner shall collect new consent from the User, where required.

Your continued use of the Platform after we make changes is deemed to be acceptance of and consent to those changes.

22. Definitions and Legal References

Personal Data (or Data) / Personal Information (or Information)

Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

Sensitive Personal Information

Sensitive Personal Information means any Personal Information that is not publicly available and reveals information considered sensitive according to the applicable privacy law.

Usage Data

Information collected automatically through this Application (or third-party services employed in this Application), which can include: the IP addresses or domain names of the computers utilized by the Users, the URI addresses, the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer, the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit, and the details about the path followed within the Application, and other parameters about the device operating system and/or the User's IT environment.

User

The individual using this Application who, unless otherwise specified, coincides with the Data Subject.

Data Subject

The natural person to whom the Personal Data refers.

Data Processor (or Processor)

The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy. Examples include GoHighLevel (HighLevel Inc.), which acts as a processor on behalf of the Owner.

Data Controller (or Owner)

The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data — specifically, MMCoaching Advisors LLC, DBA BIOM™ Biohacking Multidimensional, DBA Monica Marcela Coach.

This Application

The means by which the Personal Data of the User is collected and processed, including the website, landing pages, forms, and digital platforms operated by or on behalf of the Owner.

Service

The service provided by this Application as described in the relative terms (if available) and on this site/application, including coaching programs, courses, digital content, and related services.

Sale

Sale means any exchange of Personal Information by the Owner to a third party, for monetary or other valuable consideration, as defined by the applicable privacy US state law. The exchange of Personal Information with a service provider pursuant to a written contract that meets the requirements set by the applicable law does not constitute a Sale.

Sharing

Sharing means any sharing, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating a consumer's Personal Information by the business to a third party for cross-context behavioral advertising, as defined by the California privacy laws.

Targeted Advertising

Targeted advertising means displaying advertisements to a consumer where the advertisement is selected based on Personal Information obtained from that consumer's activities over time and across nonaffiliated websites or online applications to predict such consumer's preferences or interests.

European Union (or EU)

Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.

Cookie

Cookies are Trackers consisting of small sets of data stored in the User's browser.

Tracker

Tracker indicates any technology — e.g. Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting — that enables the tracking of Users, for example by accessing or storing information on the User's device.